Butler Service

Exclusive: Butler Service aboard L’Austral and Le Boréal

Reserved exclusively for our most discerning passengers travelling in one of the 13 Suites on Deck 6, our Butler Service offers a tailor-made cruise in every sense of the word for total peace of mind.

Your Butler provides a privileged point of contact who responds to your every whim quickly and efficiently. When you arrive, he will welcome you with champagne and provide all the information required to ensure your cruise goes smoothly.

Attentive and discreet, he is at your service to look after every aspect of your wellbeing throughout your stay, from keeping your Suite up to standard to the laundry services, cleaning your shoes, taking care of your food preferences, and so on.

He is there to provide a personalised service on a day to day basis depending on your requirements. Whatever you wish, your Butler will take care of everything, from organising a private cocktail in your Suite, to reserving a table in the restaurant or treatment in the Spa, to booking excursions (those programmed or individual) or ordering breakfast for you in your Suite at a time that suits you. Ready to respond to your every need, he will also surprise you by little attentions.
The time has come: enjoy a cruise in the supreme comfort of a Suite and be pampered by your Butler to experience the very best in Ponant Service.