5-star service

    Life on board

    Whether you choose a Mediterranean cruise or a voyage into the heart of the Antarctic ice floes, you will always enjoy the exceptional levels of service for which PONANT is renowned. Our excellent service, customised and attentive, will give you the privileged feeling of sailing aboard your own private yacht

    To ensure you experience a real tailor-made cruise, all of our experienced staff will be fully available for you.

    Butler Service

    Our Butler service is reserved for passengers travelling in one of the suites on Deck 6 on Le Boréal, L'Austral, Le Soléal or Le Lyrial. Throughout your five-star cruise, your Butler will look after every aspect of your well-being and be available to fulfill all your expectations.

    Room service

    Whether you wish to have breakfast in the privacy of your cabin, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night *.

    *Except on Le Ponant

    Laundry service

    For optimal comfort, a laundry service* is offered on each of our ships. You will find laundry pricing, bags and slips inside your cabin. During your entire cruise, your steward or stewardess will be available to take care of washing and ironing **your clothing within 48 hours.

    *Dry cleaning is not available

    **These are paid-for services and will be directly charged to your cabin’s account

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