First connection to the PONANT Pro website
Connection to your personal space
1. Go to: www.ponant.com 2. Click on Professional Space 3. Enter your agency code
Your PRO SPACE
Easily find your agency code, as well as all your key contacts, thanks to the "Contact" button located in the top menu of the homepage.
Your contacts: sales team, reservation service.
Search for a cruise.
In the search bar, find a cruise by entering a code, a name, a destination, an activity, or a departure date. For a more advanced search, click on the filter below the search bar.
IMPORTANT: To view the results of your search, click on "Apply" and then "Search".
Book a cruise
When entering passenger details: do not use fake names or email addresses as this would create duplicates and your customers would not be able to benefit from the advantages related to their PONANT Yacht Club loyalty status.
Follow step-by-step our video tutorial to book on your PRO SPACE.
Find your files
Click on the "My bookings" tab to easily find all your current and past bookings.
You will also find advice to pass on to your clients before their departure.
Travel with us
In the "My travel agent offers" tab, you can always find your preferential offers for traveling with PONANT EXPLORATIONS GROUP.
You will also find in the "My tools" tab our trust charter detailing all our strong commitments to you, our partner travel agents, such as our unique rates and the systematic respect of the customer journey.
Your Marketing Tools
Find all your sales support tools to understand the company and promote our cruises to your clients.
Brochures, sales manual, benefits and commercial offers brochure, training videos, storefront posters...
Your contact information
Find your contact details as well as those of your agency.
You can also modify them to make sure you receive all our communications.
Stay in touch
In order to best meet your needs, you can choose the means by which you would like to receive information.
Emails, postal mail, phone calls, or SMS.
Additional informations
You only need to log in once and you will remain logged in (to do this, remember to accept cookies).If you have forgotten your travel agency code, please contact your dedicated sales representative.If you already have a Pro Account but have forgotten your password, don't panic! You can reset it at any time using the ‘Forgotten your password?’ button.